Terms & Conditions

Welcome to the website of Kenwood Fridge Freezer® American Style Fridge Freezer! By accessing and using our site and services, you agree to be bound by the following Terms & Conditions, so please read them carefully.

Overview

This website, kenwoodfridgefreezer.co.uk, is owned and operated by Kenwood Appliances Ltd. These terms outline the rules and policies that govern use of our website and any transactions or activities conducted through it.

You indicate your understanding and acceptance of these Terms & Conditions by accessing or using our website. If you do not agree to be bound by the terms, you may not use the site or participate in any offerings.

We may revise and update these Terms periodically to reflect changes in our products, services, and policies. Your continued use signifies agreement to the latest terms. You should check back often to stay informed of updates.

Website Access & Use

Kenwood grants you a non-exclusive, non-transferable, limited privilege to access and use our site subject to rules and restrictions outlined in this policy as well as any applicable laws. We reserve the right to refuse, suspend, or terminate this access at any time for any reason without notice or liability.

You may view, download, and print materials from the website only for your personal, non-commercial use, provided you do not remove any trademark or copyright notices. You must obtain advance written permission for any other reproduction, storage, transmission, distribution or commercial use of materials.

Any unauthorized downloading, re-transmission, or other copying of content from the site may be considered unlawful infringement and subject to remedial action or legal recourse. Kenwood owns the copyright and all intellectual property presented on the site unless otherwise indicated.

The trademarks, logos, and service marks displayed on our website are registered and unregistered marks belonging to Kenwood Appliances Ltd. or affiliated entities. Nothing on the site grants any license or right to use those marks without express written consent from us or the third-party owner.

User Conduct Expectations

You agree to access and use our website responsibly for lawful purposes only. We prohibit certain activities including:

  • Attempting to undermine security or tamper with system resources
  • Intentionally spreading viruses, malware, or other computer contaminants
  • Gaining or attempting unauthorized access to website accounts or data
  • Impersonating any person or entity or using false credentials
  • Using discriminatory, abusive, harassing, or threatening language
  • Stalking, harming, or harassing others
  • Posting content that is obscene, racist, hateful, violent or otherwise offensive
  • Spamming with unsolicited promotions, mass mailings or other nuisance messages
  • Modifying, copying, distributing, displaying, performing, reproducing any portion of the website
  • Using meta tags, code, or devices containing our name to direct traffic away
  • Posting illegal content or discussing illegal activities
  • Infringing copyrights, trademarks, patents, or other IP rights
  • Disclosing private information without consent, like addresses or passwords

We may monitor user activity and content for compliance with these rules. We reserve the right to moderate, edit, remove, or block any materials in our sole discretion. Your failure to comply with these rules may result in limited access or a permanent ban from the site.

User Generated Content

Our website may allow submission of content by users such as comments, posts, images, videos, etc. You are responsible for any information or materials you contribute, so consider carefully what you post.

You affirm, represent, and warrant that any content you publish is:

  • Accurate and truthful
  • Non-misleading or non-deceptive
  • Posted with necessary rights, consents, and licenses
  • Compliant with relevant laws and obligations
  • Free of damaging materials like viruses, malware, etc.
  • Not violating any third-party privacy, IP, or other rights

Kenwood does not endorse or adopt any posted materials. We may monitor content to determine compliance with our policies but are under no obligation to do so.

You grant us a perpetual, non-exclusive license to publish, modify, translate, create derivative works, distribute, sublicense your content worldwide. This allows us to promote, improve, and maintain our site.

We may remove any materials without notice for any reason. You agree to hold Kenwood harmless from any claims related to published content. Notify us immediately of any unauthorized use of your submissions.

Purchases & Payments

Our website allows you to purchase various products and services online. If you elect to make a purchase, you agree to the following terms:

  • Product pricing, description, availability are outlined on the site. We try to display colors and sizes accurately but actual colors may vary slightly. Images are for illustration only. Typographic or photographic errors are subject to correction. Inventory is live but subject to sudden change. Real-time pickup availability varies by location.
  • Product pricing includes listed sale prices, taxes, and shipping costs as specified during checkout. Prices are quoted in British Pounds. Additional duties or taxes may apply for orders shipped internationally. You are responsible for providing a valid shipping address.
  • Promotions and discounts cannot be combined or applied retroactively. Kenwood reserves the right to change promotional offers anytime. Previous purchases do not qualify.
  • Payments must be made online by credit/debit card or other method offered during checkout. All charges are handled through secure third-party payment processors. Kenwood does not store full credit card data. You represent having authorization to use the card provided.
  • Orders constitute an offer to purchase, but do not create contractual obligations until your payment clears and we confirm order acceptance. All sales are final unless required by law. No refunds on custom or personalized orders.
  • Cancellations may be made on unprocessed orders within 24 hours by contacting customer service. Allow 1-2 billing cycles for funds to post to your original payment method. Cancellation policies may be different for certain offerings like subscriptions.
  • Shipping and delivery timeframes are estimates only, not guarantees. Kenwood is not liable for delayed shipments outside our control. Customs fees for international orders are the responsibility of the recipient.
  • Defects and damages must be reported within 7 calendar days of delivery. Save all packaging materials for inspection. Pictures may be required. We will determine valid defects and arrange replacements, repairs, refunds, or credits at our discretion case-by-case. Advanced replacements may require payment until returns are processed.
  • Returns and exchanges must be requested within 30 calendar days of delivery. Customers are responsible for all return shipping costs. Refunds are made to the original payment source once items are inspected. Customized products are non-returnable.

Disclaimers & Limitations

Kenwood provides this website and related services as-is, without express or implied warranties. We do not guarantee continual availability or access. We may amend, suspend, or cease operations with or without advance notice.

We disclaim implied warranties of merchantability, fitness for any particular purpose, title, and non-infringement. No advice or information, whether oral or written, obtained from us creates any warranty. We do not guarantee accuracy, completeness, or timeliness of information.

In no event is Kenwood liable for any direct, indirect, punitive, incidental, special, or consequential damages arising from use of site, purchase of products, or reliance on materials provided. This applies even if we have been advised of possible damages.

Certain laws do not allow limitations on implied warranties or exclusions of liability for personal injury, death, or other damages. Where such laws apply, our liability is limited to the greatest extent permitted by law. Our total liability under any circumstances is limited to the amount you paid.

Indemnification

You agree to defend, indemnify, and hold harmless Kenwood from any third-party claims, damages, liabilities, and expenses arising from your use of our website or violation of these terms. This includes reasonable attorneys’ fees and costs, even if allegations are groundless, false, or fraudulent. We reserve the right to assume exclusive defense and control in any matter subject to indemnification by you.

Governing Law & Jurisdiction

These Terms are governed by the laws of the United Kingdom, without regard to conflict of law principles. If a dispute arises, the parties will attempt resolution through good faith negotiation. Any unresolved disputes shall be subject to exclusive jurisdiction of courts located in London, England. You hereby consent and submit to personal jurisdiction in said courts.

Severability & Waivers

If any provision of these Terms is unlawful, void, or unenforceable, that portion will be deemed severable and shall not affect validity or enforceability of remaining provisions. Any delay or omission by us to exercise rights under these Terms shall not impair our rights or be construed as a waiver.

Modifications

We reserve the right to modify these Terms of Use at any time without notice. Updated versions will be marked with an effective date. Continued use of our website constitutes acceptance of revisions. It is your responsibility to check for updates, as all revisions are binding.

Entire Agreement

The Terms constitute the entire agreement between you and Kenwood governing use of this website. They supersede any prior proposals, communications, or past usage to the contrary. Nothing on this site or told to you verbally shall add to or alter these terms.

Thank you for cooperating with our policies and being a valued customer. We hope you find our website informative and our products useful!